Privacy Policy
For Schools Using the EduFokam School Management Platform
Effective Date: September 9, 2026 · Last Updated: September 9, 2026
This Privacy Policy explains how EduFokam collects, uses, stores, protects, and otherwise processes information in connection with the EduFokam School Management Platform (the "Service").
The Service is designed for schools and educational institutions to manage academic and administrative activities, including student registration, attendance, grading, homework, communication, and related school records.
This Privacy Policy should be read together with the EduFokam Terms & Conditions, which govern access to and use of the Service.
Table of Contents
- 1. Scope and Roles: Schools, Users, and EduFokam
- 2. Information We Collect
- 3. How We Use Information
- 4. Legal Bases for Processing
- 5. Children’s Information and Student Privacy
- 6. How We Share Information
- 7. Data Retention
- 8. Data Security
- 9. International Data Transfers and Remote Access
- 10. Privacy and Data Rights
- 11. Cookies and Similar Technologies
- 12. Third-Party Links
- 13. Changes to This Privacy Policy
- 14. Contact Us
1. Scope and Roles: Schools, Users, and EduFokam
This Privacy Policy explains how EduFokam collects, uses, stores, protects, and otherwise processes information in connection with the EduFokam School Management Platform (the “Service”).
The Service is designed for schools and educational institutions to manage academic and administrative activities, including student registration, attendance, grading, homework, communication, and related school records.
1.1 Schools
The school or educational institution using the Service (“School”) determines what School Data is entered into the Service and how that information is used for the School’s educational and administrative purposes.
The School is responsible for ensuring that the information it provides to EduFokam is accurate and that it has the necessary authority, permissions, and consents to collect and process information relating to its students, teachers, guardians, staff, and other Users, including where required in relation to students who are minors.
1.2 Users
The Service may be accessed by authorized individuals associated with a School, including Principals, Teachers, Students, Guardians, and authorized Team Members.
User access is controlled according to the role assigned by the School. Users may therefore only be able to access the information and functions made available to them according to their role and the School’s settings.
1.3 EduFokam
EduFokam provides and operates the Service and processes School Data as necessary to provide, maintain, secure, support, and improve the Service in accordance with the School’s instructions and the applicable Terms and Conditions.
EduFokam personnel, including authorized members of its development or support team, may access School Data only where reasonably necessary for purposes such as operating the Service, maintaining or troubleshooting the system, providing technical or customer support, verifying payments, addressing security issues, or protecting the integrity of the Service.
Such access does not transfer ownership of School Data to EduFokam. The School retains ownership of its School Data in accordance with the Terms and Conditions.
1.4 EduFokam’s Own Information
In addition to School Data processed on behalf of a School, EduFokam may independently collect and process certain information for its own legitimate operational purposes. This may include information relating to School registration, subscription and payment administration, security and audit logs, support communications, and inquiries submitted directly to EduFokam.
Where EduFokam determines the purposes and means of processing such information, EduFokam may act as an independent data controller or equivalent entity under applicable data protection law.
1.5 Relationship with the Terms and Conditions
This Privacy Policy should be read together with the EduFokam Terms and Conditions. The Terms and Conditions govern the School’s and Users’ access to and use of the Service, while this Privacy Policy explains how information is processed in connection with the Service.
Where applicable, EduFokam and the School may enter into a separate data processing agreement or other written arrangement to address specific data protection requirements.
2. Information We Collect
The information collected through the Service depends on how the Service is used and the role of the individual using it. Some information is provided directly by Schools or Users, while other information is generated or collected automatically when the Service is accessed or used.
2.1 School Registration Information
When a School registers for the Service, EduFokam may collect information such as:
- the School’s name;
- county, region, or other location information provided by the School;
- the School’s contact email address;
- the School’s contact telephone number;
- information relating to the School’s senior-high structure or configuration, where applicable; and
- the School’s logo, where the School chooses to provide one.
2.2 User Account Information
When accounts are created for authorized Users, the Service may collect:
- the User’s full name;
- the User’s role within the School, such as Principal, Teacher, Student, or Guardian;
- email address;
- password information, which is stored in hashed form rather than as a plain-text password;
- account status and profile information, including a profile photo where provided; and
- for Guardians, information linking the Guardian to the relevant Student(s) and the stated relationship.
Schools are responsible for ensuring that User information provided to EduFokam is accurate and that the relevant individuals are authorized to have accounts.
2.3 Student Academic and Attendance Information
The Service may process School Data relating to Students, including:
- grade level or academic track;
- enrollment status and promotion history;
- attendance records;
- subjects, marks, grades, results, and rankings;
- marksheets and related academic records;
- homework assignments;
- files submitted in connection with homework or assignments; and
- grading or teacher feedback.
This information is School Data and is processed in connection with the educational and administrative purposes for which the School uses the Service.
2.4 Communications and Support Information
EduFokam may collect and process information contained in communications made through or in connection with the Service, including:
- in-product messages;
- support tickets;
- the name, email address, and message submitted through a public contact form; and
- communications and follow-up information exchanged between EduFokam and the School in relation to support, account administration, subscriptions, security, or other Service-related matters.
2.5 Billing and Payment Verification Information
EduFokam does not process debit or credit card payments directly through the Service. Where payment is made through a designated external payment channel, including an applicable mobile-money channel, the School may provide proof of payment through the Service or another designated channel.
For purposes of verifying payment and activating a subscription, EduFokam may process information contained in payment proof or related records, which may include:
- transaction or payment reference numbers;
- payment amount;
- payment date;
- receipt or other proof of payment; and
- Other information appearing in the payment record that is necessary to verify the transaction.
Authorized EduFokam personnel may review payment information for verification and subscription activation purposes. Payment and verification records may also be retained for administrative, accounting, security, and legal purposes.
2.6 Technical, Security, and Usage Information
When the Service is accessed or used, certain technical and security-related information may be collected or generated automatically. This may include:
- session information;
- rate-limiting and security information;
- records of significant administrative actions through audit logs;
- browser information; and
- IP address information where captured by the hosting or infrastructure provider.
EduFokam may use this information to operate the Service, maintain security, investigate suspected misuse or unauthorized access, troubleshoot technical problems, and protect the integrity and availability of the Service.
2.7 Progressive Web App and Offline Information
The Service may provide limited offline functionality through a Progressive Web App (PWA).
When offline functionality is used, certain School Data or other information necessary for the relevant functionality may be temporarily stored on the User’s device or within the User’s browser and synchronized with the Service when an internet connection becomes available.
The availability and nature of offline storage may depend on the User’s device, browser, operating system, and technical configuration. Users are responsible for maintaining appropriate security on devices used to access the Service.
2.8 Cookies and Similar Technologies
EduFokam may use cookies or similar technologies that are necessary to operate and secure the Service, including technologies used to maintain User sessions and authentication.
The specific cookies or similar technologies used by the Service may depend on its technical configuration. Where additional analytics, advertising, or third-party tracking technologies are used, EduFokam will provide appropriate information about those technologies and their purposes.
Users may also be able to control or restrict cookies through their browser settings, although disabling certain cookies may affect the functionality of the Service.
3. How We Use Information
EduFokam uses information collected through the Service for the following purposes:
3.1 Providing and Operating the Service
We use information to provide, operate, maintain, and support the EduFokam School Management Platform and its features, including attendance management, grading and mark sheets, homework, guardian access, messaging, and other academic or administrative functions.
3.2 Managing Accounts and Access
We use information to create and manage School and User accounts, authenticate Users, maintain appropriate role-based access, and administer permissions within the Service.
3.3 Trial and Subscription Administration
We use relevant information to administer free trials, confirm subscriptions, verify payments, issue or activate Subscription Tokens, manage subscription renewals, and send reminders concerning subscription expiration.
3.4 Communications and Support
We use contact and account information to communicate with Schools and Users regarding the Service, including responding to support requests, account-related matters, subscription matters, security issues, and important Service or policy updates.
3.5 Security and Protection
We use information to maintain the security and integrity of the Service, including monitoring for unauthorized access, investigating suspected misuse, applying security controls, maintaining audit records, and scanning uploaded files for known security threats or harmful content.
3.6 Legal and Compliance Purposes
We may use information where reasonably necessary to comply with applicable laws, regulations, legal processes, or lawful requests, and to establish, exercise, or defend legal rights and enforce the Terms and Conditions.
3.7 Service Administration and Improvement
We may use technical and usage information to maintain, troubleshoot, secure, and improve the performance and reliability of the Service.
3.8 Protection of School Data
EduFokam does not sell School Data. EduFokam also does not use School Data to train third-party products or for purposes unrelated to providing, operating, maintaining, securing, or supporting the Service, except where permitted or required by applicable law or where separately authorized by the School.
EduFokam processes School Data only as permitted by the Terms and Conditions and this Privacy Policy.
4. Legal Bases for Processing
EduFokam processes personal information only where there is a lawful basis for doing so and only for purposes connected with the operation, security, administration, and provision of the Service. The legal bases applicable to EduFokam may include the following:
4.1 Provision of the Service
EduFokam processes information where such processing is necessary to provide the School Management Platform and its features to the School. This includes processing information required for student, teacher, and parent or guardian accounts, attendance records, assignments, submitted work, grades, homework, communications, and other functions provided through the Platform.
4.2 School Authority and Instructions
Schools determine which students, teachers, and parents or guardians are registered on the Platform and provide the information requested through the Platform's predefined features. EduFokam processes this information to provide the educational and administrative functions of the Service in accordance with the School's use of the Platform and the Terms and Conditions.
The School is responsible for ensuring that it has the necessary authority, permissions, and consents to provide information to EduFokam and to register its Users on the Platform.
4.3 Consent and Authorization
Where consent or other authorization is required by applicable law, the School is responsible for obtaining such consent or authorization from the relevant individuals before providing their information to EduFokam.
For minor students, the School represents that it has obtained any consent or authorization required from a parent, guardian, or other authorized person before registering the student or providing the student's information to EduFokam.
EduFokam does not ordinarily obtain separate consent directly from each Student, Teacher, or parent or guardian when their account is created, where the School is responsible for obtaining the required consent or authorization.
4.4 Compliance with Legal Obligations
EduFokam may process or disclose information where such processing or disclosure is necessary to comply with a valid legal obligation, court order, or lawful requirement from a competent authority.
Where such a request is received, it may be reviewed by the authorized EduFokam team before action is taken. The Founder of EduFokam has final decision-making authority regarding such matters, subject to applicable law.
4.5 Security and Protection of the Service
EduFokam may process relevant information where necessary to protect the School, its Users, School Data, and the security and integrity of the Platform.
This may include detecting, investigating, preventing, containing, or responding to unauthorized access, security threats, malicious activity, misuse, or other activity that could harm the School or spread to other parts of the Service.
Such processing may take place even where it is not directly connected to a specific feature being used by the School, where the processing is reasonably necessary to protect the School or the wider Service.
4.6 Protection of Vital Interests
EduFokam may process or disclose relevant information where this is genuinely necessary to protect the life or physical safety of an individual, subject to applicable law.
4.7 EduFokam's Own Information
EduFokam may process information relating to its own administration and operation, including subscription information, payment verification records, School contact information, security records, and other information necessary to manage the relationship between EduFokam and the School.
This information is used for EduFokam's own administrative, operational, security, and service-management purposes and is not ordinarily shared with third parties, except where disclosure is required or permitted by applicable law or is necessary to provide the Service.
4.8 Purpose Limitation
EduFokam does not process School Data for unrelated purposes. School Data is processed only as necessary to provide, maintain, secure, support, and administer the Service, to comply with applicable legal requirements, or where separately authorized by the School or otherwise permitted by law.
EduFokam does not sell School Data or use School Data to train third-party products.
5. Children’s Information and Student Privacy
The EduFokam Service may be used by Schools to manage information relating to students who are minors. EduFokam recognizes the importance of protecting children's and students' personal information and applies appropriate safeguards to such information.
5.1 School Responsibility
Schools are responsible for ensuring that they have the necessary authority, permissions, and consents to collect and provide information relating to their students, including students who are minors.
Where applicable law requires parental or guardian consent before certain information relating to a minor is collected or processed, the School is responsible for obtaining and maintaining the required consent or authorization.
5.2 Student Accounts
Student accounts are created, authorized, and managed by the School. EduFokam does not require a student to independently register for the Service where the student's account has been created by the School.
The School determines which information is provided to EduFokam and the level of access available to each Student based on the Student's role and the School's configuration of the Service.
5.3 Use of Students’ Information
Student information is processed for the educational and administrative purposes for which the School uses the Service, including managing attendance, grades, homework, academic records, and related school activities.
EduFokam does not sell School Data or use Student information for advertising or for unrelated commercial purposes. EduFokam also does not use School Data to train third-party products, as described in this Privacy Policy and the Terms and Conditions.
5.4 Guardians and Parents
Where the Service provides Guardian access, a School may authorize a parent or legal guardian to receive an account and access information relating to the relevant Student.
Parents or guardians who have questions about the accuracy, collection, or use of a Student's school records should generally contact the relevant School first, since the School determines the educational and administrative purposes for which those records are collected and used.
5.5 Requests Concerning a Child’s Information
Where a parent, guardian, or other person has a legally recognized right to request access, correction, deletion, or other action concerning a child's information, EduFokam may work with the relevant School to address the request where the information is School Data.
EduFokam may also respond directly where applicable law requires it or where the information is information for which EduFokam is independently responsible.
5.6 Applicable Children’s Privacy Laws
The rights and protections applicable to children and students may vary depending on the School's location, the Student's location, and the laws applicable to the processing of their information.
EduFokam will apply the requirements of applicable data protection and children's privacy laws to the extent they apply to the Service.
6. How We Share Information
EduFokam does not sell School Data or Student information. We may share or provide access to information only where necessary to provide the Service, operate and secure the platform, comply with applicable law, or for the other purposes described in this Privacy Policy.
6.1 Within the School
School Data may be made available to authorized Users within the School according to their roles and the access permissions established by the School.
For example, Principals, Teachers, Students, and Guardians may have access to different information or functions depending on their role and the permissions assigned by the School.
The School is responsible for managing User access and ensuring that Users are authorized to access the information made available to them.
6.2 Access by EduFokam Personnel
Authorized EduFokam personnel may access School Data where reasonably necessary to:
- operate and maintain the Service;
- provide technical or customer support;
- troubleshoot technical problems;
- investigate or respond to security incidents;
- protect the security and integrity of the Service;
- verify payments and administer subscriptions; or
- perform other necessary administrative or technical functions permitted by the Terms and Conditions.
Such access is limited to what is reasonably necessary for the relevant purpose and does not transfer ownership of School Data to EduFokam.
6.3 Service Providers
EduFokam may use third-party service providers to help operate and provide the Service. These providers may include providers of:
- hosting and data storage;
- email and other communications;
- payment verification;
- security services; and
- other technical infrastructure or support services.
Where such providers process information on behalf of EduFokam, EduFokam will require them to handle the information in accordance with applicable agreements, confidentiality obligations, and applicable data protection requirements.
6.4 Legal, Safety, and Security Disclosures
EduFokam may disclose information where reasonably necessary to:
- comply with applicable law, regulation, court orders, or other lawful requests;
- respond to government, regulatory, or law-enforcement authorities where legally required;
- investigate or prevent fraud, misuse, unauthorized access, or security incidents;
- protect the rights, property, safety, or security of EduFokam, Schools, Users, or other persons; or
- enforce the Terms and Conditions or protect EduFokam's legal rights.
Where legally permitted and reasonably practicable, EduFokam will limit such disclosures to the information reasonably necessary for the relevant purpose.
6.5 Business Transfers
If EduFokam is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction.
Any such transfer will be subject to applicable confidentiality and data protection requirements. Where required by applicable law, EduFokam will provide appropriate notice to affected Schools or Users.
6.6 No Sale or Advertising Disclosure
EduFokam does not sell School Data or Student information to third parties.
EduFokam does not disclose School Data or Student information to third parties for targeted advertising or unrelated commercial purposes.
7. Data Retention
EduFokam retains School Data for as long as necessary to provide the Service and in accordance with the School's subscription and the applicable terms governing the Service.
7.1 Active Subscription
While a School has an active subscription, its School Data remains stored in the EduFokam system and available to authorized Users through the Platform for the purposes of providing the Service.
The Platform is generally available to Schools from the morning until 9:59 PM. Where an update or maintenance activity requires the School to temporarily lose access to the Platform, EduFokam will provide reasonable prior notice before carrying out the activity.
7.2 Expiration of Subscription
When a School's subscription expires and is not renewed, access to the School's account may be restricted in accordance with the Terms and Conditions.
The School may request temporary access solely for the purpose of exporting its School Data, subject to the conditions set out in the Terms and Conditions. In particular, the School must pay one-third (1/3) of the applicable subscription fee within five (5) working days of the subscription expiry in order to obtain the temporary export access described in the Terms and Conditions.
7.3 Soft Deletion
After the five (5) working-day period following subscription expiry, the School's data may be placed in a soft-delete state.
When data is placed in soft delete, the School and its Users can no longer access the information through the Platform. However, the data remains stored in the system and has not yet been permanently deleted.
7.4 Opportunity to Export Data After Soft Deletion
EduFokam may retain soft-deleted School Data to provide the School with a further opportunity to request and export its data before permanent deletion.
If the School requests its data after it has been placed in soft delete and the data has not yet been permanently deleted, EduFokam may provide the School with access to or an export of the available data, subject to applicable procedures and technical limitations.
7.5 Permanent Deletion
Permanent deletion of School Data following soft deletion is carried out at the discretion of the Developer. The Developer may permanently delete the data after it has entered soft delete or may retain it for a longer period to allow the School an opportunity to request and export its data.
Once School Data has been permanently deleted, it may no longer be available for recovery or export.
7.6 Retention of EduFokam's Own Information
Information relating to EduFokam's own administration, including subscription, payment verification, security, and account-management records, may be retained for as long as reasonably necessary for the purposes for which it was collected, including administrative, operational, security, and legal purposes.
7.7 Retention and Applicable Law
EduFokam will retain and delete information in accordance with applicable data protection and other relevant laws. Where the law requires information to be retained for a particular period, EduFokam may retain the information for that period even after the School's access to the Service has ended.
8. Data Security
EduFokam takes reasonable measures to protect School Data and other information against unauthorized access, loss, misuse, alteration, disclosure, or other security threats. The security measures used by EduFokam may include the following:
8.1 Encryption and Secure Connections
EduFokam uses encryption to protect information transmitted to and from the Platform and information stored within the system. The Platform uses HTTPS to help protect communications between Users and EduFokam.
8.2 Password Protection
User passwords are securely protected using appropriate password-hashing measures. EduFokam does not intend for passwords to be stored in a form that allows them to be directly viewed as plain text.
8.3 Role-Based Access Controls
EduFokam uses access controls based on User roles and permissions. Users are only permitted to access information and functions appropriate to their role.
For example, a Student should not be able to access another Student's records. Teachers, Students, and parents or guardians receive access according to the functions and information relevant to their authorized use of the Platform.
Schools are responsible for managing their Users and promptly removing or disabling access for individuals who are no longer authorized to use the Service.
8.4 Developer Security Access
The Developer may access School Data where reasonably necessary for security-related purposes, including investigating, preventing, containing, or resolving security threats affecting the Platform or School Data.
Such access is limited to what is reasonably necessary for the security purpose and is subject to the security controls applicable to the Developer account.
8.5 Uploaded File Security
EduFokam may automatically scan files uploaded to the Platform for known security threats or harmful content. This may include checking for malware, malicious scripts, macros, or other active content.
Files that fail security checks may be rejected or quarantined. EduFokam may retain limited information about a rejected file where necessary for security, troubleshooting, or protecting the Platform.
Security scanning is intended to reduce risk but does not guarantee that every uploaded file is completely free from security threats.
8.6 Backups
EduFokam performs backups of School Data on a weekly basis. Backups are maintained as part of EduFokam's efforts to support system reliability and protect against data loss.
8.7 Response to Security Threats
Where EduFokam identifies a security threat that could affect a School, its Users, School Data, or other parts of the Platform, EduFokam may temporarily restrict or suspend the affected School's access to the Service while the threat is investigated and resolved.
This measure may be taken to contain the threat and prevent it from spreading to other Schools, Users, or parts of the Platform. EduFokam will take reasonable steps to resolve the security issue and restore access when it is reasonably safe to do so.
Where appropriate and permitted by applicable law, EduFokam may notify the affected School of a security incident or access restriction.
8.8 User and School Responsibilities
Schools and Users are responsible for maintaining the confidentiality and security of their account credentials. Users should not share their passwords or other authentication credentials with unauthorized persons.
Schools and Users should promptly notify EduFokam if they suspect unauthorized access to an account, loss or compromise of credentials, or another security incident involving the Service.
8.9 Limitations of Security Measures
Although EduFokam takes reasonable measures to protect information and the Platform, no electronic system or method of transmission can be guaranteed to be completely secure.
EduFokam therefore cannot guarantee that the Service will be completely free from security threats, unauthorized access, interruptions, or other security incidents.
9. International Data Transfers and Remote Access
EduFokam may store, process, or provide access to information from countries different from the country where a School or User is located. This may occur through the hosting infrastructure used by EduFokam and through remote access by authorized EduFokam personnel.
9.1 Hosting Provider
EduFokam uses Hostinger as its hosting and infrastructure provider for the Service. School Data and other information processed through the Service may therefore be stored or processed using infrastructure provided by Hostinger.
The specific location in which the information is stored may depend on the hosting configuration and data-center location selected or used by EduFokam.
9.2 Developer Access from Rwanda
The Founder of EduFokam, acting in the capacity of a Developer, is based in Rwanda and may access School Data remotely through the Developer Account.
Such access may occur where reasonably necessary to:
- operate and maintain the Service;
- provide technical or customer support;
- troubleshoot technical problems;
- investigate or respond to security incidents;
- maintain the security and integrity of the Service;
- administer School accounts; or
- perform other technical or administrative functions necessary for the operation of the Service.
Access to School Data is subject to the limitations and purposes described in the Terms and Conditions and this Privacy Policy.
9.3 International Transfers and Access
Because School Data may be hosted through infrastructure located outside Liberia and may be accessed remotely by the Founder from Rwanda, the processing of School Data may involve an international transfer of, or remote access to, personal information.
EduFokam will take reasonable measures to ensure that international transfers or remote access are handled in accordance with applicable data protection and privacy laws.
9.4 Protection of Information During Remote Access
When accessing School Data remotely, authorized EduFokam personnel are expected to use appropriate security measures and maintain the confidentiality of the information accessed.
Remote access does not give EduFokam ownership of School Data. The School retains its rights and ownership in its School Data in accordance with the Terms and Conditions.
9.5 Third-Party Infrastructure
Hostinger and other third-party service providers may process information as necessary to provide hosting, infrastructure, security, communication, or other services to EduFokam.
EduFokam will seek to ensure that such providers are subject to appropriate confidentiality, security, and data protection obligations.
10. Privacy and Data Rights
EduFokam recognizes that individuals may have rights concerning their personal information. The way these rights are exercised may depend on whether the information is part of School Data managed by the School or information that EduFokam processes for its own administrative purposes.
10.1 Right to Access Information
Students, Teachers, Guardians, and other authorized individuals may request access to personal information concerning them that is held within the School's account.
Requests relating to School Data should generally be made through the School, since the School manages the information and determines the information entered into the Platform. The School may provide the requested information or coordinate with EduFokam where technical assistance is required.
10.2 Right to Correct Information
Where personal information is inaccurate or incomplete, the individual may request that it be corrected.
Corrections to School Data should be requested through the School. The School is responsible for maintaining the accuracy of information it enters or manages through the Platform and may make the necessary corrections.
10.3 Right to Request Deletion
An individual may request the deletion of personal information concerning them.
Requests concerning School Data should be made through the School. Where the School determines that information should be deleted, the School may delete the information through the Platform or take the necessary steps with EduFokam where technical assistance is required.
10.4 Withdrawal of Consent or Authorization
Where the processing of personal information is based on consent or authorization provided through the School, that consent or authorization may be withdrawn where applicable.
Requests to withdraw consent should be made through the School. For information concerning a minor, a parent or legal guardian may communicate the withdrawal through the School, which will determine the appropriate action in accordance with its responsibilities and applicable requirements.
10.5 Complaints and Privacy Concerns
An individual who believes that their personal information has been handled improperly may submit a privacy-related complaint or concern directly to EduFokam through its available contact or complaint channels.
EduFokam may request information necessary to understand and investigate the complaint and may coordinate with the relevant School where the complaint concerns School Data.
10.6 Identity Verification
EduFokam may take reasonable steps to verify the identity or authority of a person making a privacy or data-related request before providing, changing, or deleting personal information.
This is intended to protect personal information from unauthorized access, disclosure, or alteration.
10.7 Requests and Response Time
Privacy and data-related requests should provide sufficient information for EduFokam or the School to understand the request and identify the relevant information.
EduFokam and the School will seek to respond to requests within a reasonable time, taking into account the nature and complexity of the request and any information that may be required to verify the request.
10.8 School Data and EduFokam-Controlled Information
For School Data, the School is generally the appropriate first point of contact because it determines the information entered into the Platform and manages its users.
For information that EduFokam processes for its own administrative, subscription, payment verification, security, or account-management purposes, individuals may contact EduFokam directly.
10.9 Limitations
The rights and procedures described in this Section are subject to applicable law and the respective responsibilities of the School and EduFokam under this Privacy Policy and the EduFokam Terms and Conditions.
11. Cookies and Similar Technologies
EduFokam uses cookies and similar technologies primarily to support the security and functionality of the Platform. These technologies help maintain a user's authenticated session as the user moves between different pages of the Platform.
11.1 Purpose of Cookies
Cookies used by EduFokam are primarily intended to:
- maintain a user's sign-in session between pages;
- support secure authentication and access to the Platform; and
- help the Platform function properly for authorized Users.
These cookies are used for the operation and security of the Service and are not used for targeted advertising.
11.2 Essential Cookies
Some cookies are necessary for the proper functioning of the Platform. In particular, they help maintain a User's authenticated session and allow the Platform to recognize that the User has already signed in while navigating between pages.
Because these cookies support essential Platform functionality, the Platform may not function properly if they are unavailable.
11.3 Analytics and Technical Information
EduFokam may use technical and analytics information provided through its hosting and infrastructure environment, including services provided by Hostinger, to help understand and maintain the technical operation, security, and performance of the Platform.
EduFokam does not use cookies for targeted advertising.
11.4 Cookie Preferences
EduFokam does not currently provide a separate cookie preference or cookie-management feature within the Platform. The cookies described in this Section are used as part of the normal operation of the Service, particularly for maintaining authenticated sessions between pages.
11.5 Changes to Cookie Practices
EduFokam may update its use of cookies and similar technologies as the Platform, its security measures, or its technical features change. Where such changes materially affect how personal information is processed, EduFokam may update this Privacy Policy accordingly.
12. Third-Party Links
The EduFokam Service may contain links to websites, applications, or services operated by third parties.
These third-party websites and services are not controlled or operated by EduFokam. If a User chooses to access a third-party website or service through a link provided by the Service, the third party’s own terms, privacy policy, and other applicable policies will apply.
EduFokam is not responsible for the privacy practices, security, content, or availability of third-party websites or services. Users should review the applicable privacy policies and terms of any third-party website or service before providing personal information or using those services.
13. Changes to This Privacy Policy
EduFokam may update or modify this Privacy Policy from time to time to reflect changes in the Service, applicable laws, regulatory requirements, or our privacy practices.
Where we make material changes to this Privacy Policy, EduFokam will provide reasonable notice to affected Schools and Users, including through email, an in-product notice, or another appropriate means.
The updated Privacy Policy will include a revised “Last Updated” date. Where required by applicable law, EduFokam will provide any additional notice or obtain any required consent before the changes take effect.
Schools and Users are encouraged to review this Privacy Policy periodically to remain informed about how EduFokam processes information.
If a School or User continues to use the Service after the updated Privacy Policy becomes effective, such continued use will be subject to the updated Privacy Policy, to the extent permitted by applicable law.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how EduFokam processes information, you may contact EduFokam through the contact form provided on the Service or through the official privacy or legal contact details provided by EduFokam.
EduFokam may use the contact information associated with a School Account to communicate with the School regarding matters such as:
- account administration;
- subscriptions and payments;
- security matters;
- suspension or termination of access;
- changes to the Service; and
- updates to this Privacy Policy or other applicable policies.
Schools are responsible for keeping their contact information accurate and up to date so that EduFokam can provide important notices and communications.
For privacy-related requests concerning School Data, individuals may also contact the relevant School, particularly where the School is responsible for the collection and management of the information.
Questions about this policy, or requests about your data, can be sent through the contact page. See also the Terms & Conditions.